Posted:10 hours ago
By:Hiring Kenya
Company Details
Industry:
Insurance
Description:
Apollo Group (Apollo Investments Limited)was an idea born from the need to harness synergies across the insurance business. Built on commitment, integrity and innovation, it has risen to be one of the leading financial groups in East Africa. Apollo Investments Limited (AIL) includes APA Insurance (Kenya and Uganda). It underwrites General Insurance risks such as Fire, Marine, Aviation, Personal Accident, Motor, Liability, Agriculture, Property, and Micro Insurance. We also underwrite Health Insurance i.e. Corporate, Individual & Family Health Insurance. APA Life Assurance is one of the leading insurance companies in Kenya providing Life Insurance and Pension benefits.It has been recognised as The Best Insurance Company in Claims Settlement (Life Business). Our Individual products, APA Elimu,Pumzisha, Imarika and HosiCare aim to protect generations as well as help people from all walks of life to meet common needs. Apollo Asset Management which is an investment and wealth management firm licensed by the Retirement Benefits Authority (RBA) and the Capital Markets Authority (CMA) to conduct fund management and investment advisory services. Gordon Court (Apollo Conference Centre) is the premier event hosting location for both business and private functions in the city. From business conferences to private occasions, Apollo Conference Centre provides the ultimate meeting place. Established in 1977 as one of the first locally owned insurance companies, Apollo has achieved impressive growth over the years thanks to commitment to service and confidence of policyholders and a sound management policy. APA Apollo has been at the fore front of Innovations and taking bold and daring steps in the Insurance and Financial service sectors.
Job Description
KEY PRIMARY RESPONSIBILITIES
- Ensure compliance with the regulations as set out by the Authorities for all Pension accounts.
- Enhance client relationship through Implementation of client servicing strategies to enhance customer experience.
- Advice Trustees on changes in the Retirement Benefits legislation and institute changes in legal documents, contracts and Service Level Agreements.
- Segregate and prioritize management of key clients, train and supervise account handlers on management of the accounts.
- Arrange organize presentations for training sessions including, pre-retirement training, personal financial management, in-house trustees training seminars and general member education.
- Organize, prepare, attend and make presentations on quarterly scheme performances for Boards of Trustees and Annual General Meetings for members.
- Prepare calendar of meetings for key clients and Boards of Trustees.
- Assist to grow business through the different sales channels
- Run System quality assurance checks and keep system logs, institute enhancements in current system to include regular regulatory changes and desirable enhancements.
- Address enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients and client visitation.
ACADEMIC QUALIFICATIONS
- Bachelor’s degree in a Business-related degree.
JOB SKILLS AND REQUIREMENTS
- Interpersonal and Communication skills
- Time management skills
- Good negotiation skills
- Good relationship skills
- Strong organizational and report-writing abilities.
PROFESSIONAL QUALIFICATIONS
- TDPK
- CII/IIK Qualifications will be an added advantage
EXPERIENCE
- At least 5 years’ relevant experience
Education: Degree, Diploma
Employment Type: Full Time
